Terms & Conditions

General terms and conditions of business

IMPORTANT: ALL OUR PRODUCTS ARE NOT FOR HUMAN CONSUMPTION


1. Scope


The following terms and conditions apply to all orders via our online shop. Our
Online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for the purposes
which are predominantly neither commercial nor self-employed
activity can be attributed. Entrepreneur is a natural or legal entity
Person or a legal partnership who, when concluding a
Legal transaction in the exercise of their commercial or independent professional activity
activity.


2. Contractual partner, conclusion of contract,
Correction options


The purchase contract is concluded with Clement Peralt Bonell - Kratos.
By placing the products in the online shop, we make a binding offer
to conclude the contract for these products. You can check our products first
Add to your shopping cart without obligation and enter your details before sending.


Correct the binding order at any time by entering the relevant information in the ordering process


Use the correction aids provided and explained. The contract comes into effect
by clicking the order button and selecting the offer in the shopping cart
Accept the products included. Immediately after submitting the order
you will receive another confirmation by email.


Subscriptions can be suspended every month after the first 2 months.

IMPORTANT: ALL OUR PRODUCTS ARE NOT FOR HUMAN CONSUMPTION


3. Contract language, contract text storage


The language(s) available for concluding the contract: English


We save the contract text and send you the order data and our general terms and conditions text form. You can view the contract text in our customer login.


4. Delivery conditions
4.1 Shipping costs


Standard shipping is in addition to the stated product prices
additional shipping costs. You can find out more about the shipping costs at
Offered.


There is a surcharge of 4.99 and 5.99 (international) euros for express shipping. You can find out about express shipping regulations in the offers.


4.2 Delivery options


We ship the products to the delivery address specified in the ordering process.
We only deliver by DHL and UPS (Express). Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.


5. Payment


In our shop you can generally use the following payment methods:


Credit card
During the ordering process you provide your credit card details. Your card will be immediate charged after placing the order.


SEPA direct debit scheme


By submitting your order, you give us a SEPA direct debit mandate. About the
We will contact you at least one banking day on the date of the account debit
Inform in advance (so-called prenotification). A banking day is every working day (Exception of Saturdays, Sundays, national public holidays, the 24.12 And December 31st of every year). The account will be debited after dispatch
Goods.


PayPal, PayPal Express


To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your access data and
confirm the payment order. The payment transaction is carried out through PayPal and carried out immediately after placing the order. You will receive further information in the ordering process.


PayPal can registered PayPal customers selected according to their own criteria
offer further payment modalities in the customer account. On offering these
However, we have no influence on the modalities; other individually offered
Payment modalities affect your legal relationship with PayPal.

Further information you can find this in your PayPal account.


6. Warranty and Guarantees
6.1 Liability for defects


The statutory liability law for defects applies.


6.2 Warranties and customer service


Information about any additional warranties that may apply and their exact details. You can find the conditions for each product and on special information pages in the online shop.


7. Dispute Resolution


The European Commission provides a platform for online dispute resolution (OS)
ready, which you can find here. To participate in a dispute resolution procedure before a
We are neither obliged nor willing to act as a consumer arbitration board.